BCM 50 Basic Call Center SW Authorization Code (NTKC0200)
Nortel BCM Call Center Basic with 10 active agents paper software authorization code.
Auto Attendant can primarily greet callers, and play a different message based on your specifications. You can even be prerecorded and scheduled messages/greetings in advance for special holiday greetings and hours, etc. Up to 100 special holiday greetings can be scheduled in advance.
BCM Call Center Basic: 20 Configured Agents, 10 Active Logged-in Agents, 20 Agent Priorities, 15 Lines, 20 Overflow Rules, 2 Queues, and 10 Recorded Announcements.
Auto Attendant can primarily greet callers, and play a different message based on your specifications. You can even be prerecorded and scheduled messages/greetings in advance for special holiday greetings and hours, etc. Up to 100 special holiday greetings can be scheduled in advance.
BCM Call Center Basic: 20 Configured Agents, 10 Active Logged-in Agents, 20 Agent Priorities, 15 Lines, 20 Overflow Rules, 2 Queues, and 10 Recorded Announcements.